Island Basement Systems

Testimonials for Island Basement Systems

I just wanted to thank you and your guys for a fantastic job insulating our basement.  The installers were courteous, on time, and kept the place very clean when they were finished.  There were no surprises, which I haven't been able to say about all the trades we've had work for us during this renovation!  The finished product looks great and I've very happy that we decided to use your company.  Many thanks!
Alison B. of Vancouver Island , BC
I had heard bout foam insulation from many sources and decided to get some more facts as well as a quote for it to be installed at our cottage.  I checked the internet and found a very good international web page which provided a lot of useful information on foam insulation.  That web site also enabled me to request a representative to contact me.  The great thing was that the very next day I received an email from a local contact, Chris Schmidt, a principal of IBSG out of Victoria.   Chris' responses to my many emails and questions were promptly provided (usually within hours and almost always the same day) very professional and clear in nature.  What's even more impressive he also volunteered to bring his own boat up to my island cottage to answer some additional questions about the job that couldn't easily be discussed via emails blue prints and photos  He arrived in his boat (on a weekend and a date of my choosing) when he said he would.   I booked his crew a month in advance and we kept in email contact (it was critical that we kept in contact to ensure that his crew and equipment would arrive at a set place and time in order to meet my chartered barge).   The agreed day arrived and despite record low temperatures that November, his crew and equipment arrived on time without fan fare.  The equipment was loaded without a hitch and the crew quickly rose to all challenges that the cold weather and remote location threw at them.   From my perspective the three days of the project were worry free.  The crew performed well and seemed to have very good morale as there was no grousing amongst them considering that they had to endure long cold days on a remote island and then a long trip home by boat, ferry and then truck each night.  Quite frankly, working with Chris and his crew was a very pleasurable experience.  They delivered what was promised and more, which I can honestly say being in the home construction/renovation business is unusual BUT very, very much appreciated.  I heartily endorse IBSG and hope they are seriously considered by your committee as worthy recipients of the Torch Award.
John and Lisa M. of Gulf Islands, BC
Have used you frequently in the past and trust your expertise and quality workmanship. 
B M. of Whistler, BC
To whom it may concern, In May 2009, we hired Chris Schmidt and IBSG to install the Icynene spray foam system in the floor between our master bedroom and the baby room.   Prior to this installation, Chris had performed work on another part of my house during a renovation project, involving the use of this spray foam insulation, which was estimated accurately and completed promptly, to a high standard and with great care.  Subsequently, it became apparent that a new bedroom we were installing above our master bedroom would cause traffic overhead resulting in excessive noise, so we asked Chris if he could use the same spray foam in the space between the upper and lower bedrooms as a soundproofing, and to act as a fire barrier.  Although this was a tricky project due to the nature of the foam itself, all went well.  Since the installation, we have noticed a significant decrease in noise transmission between the rooms and are very happy with the result.   I would be pleased to recommend the work of Chris and his company to anyone seeking a hight quality, cost effective provider of spray foam and sound proofing.    
R E. of Victoria, BC
I thought you might like to know how amazingly successful your work was - the basement is as warm as the upstairs!   Thank you all very much.  
Liz C. of Victoria, BC
An excellent job and it's making a difference already.  Thank you.
Gladys L. of Victoria, BC
The work was well done and knowing that the crawl space will not flood now, it can be used to store things.
H D. of Victoria, BC
You were the only ones that responded to my query. You responded quickly and professionally
Cynthia N. of Ladysmith, BC
Its been almost a year since we had the crawl space redone and I wanted to report the distinct advantage that the renovation did for us. We visited the booth in the home show and although there were three other companies offering similar services, we choose IBS because of the their forthright professionalism in dealing with us at the show and especially their follow-up after the show.  We received the quote (  Ok gasp) but assured ourselves that the product was superior and would give a return both financially and environmentally in warmth.  The job took about 12 hours to complete with no disturbance to ourselves, and no evidence of any renovation although the entrance to the crawl space was in out family room.  It took some time to determine that there was significant benefit but Barbara found the floors much warmer immediately.  Of course the summer came and we thought the house was a bit cooler during the heat.  Once the cool weather began, we have noticed warmth and in the past six months our heating bills have reduced by 10%  as a result of the insulation.  The insulated crawl space is now so clean that I have no hesitation to go down there from time to time to check out our infrastructure and have even conducted tours to others who were amazed at the improvement..   Thank you again and I have been happy to recommend you to others considering a basement system.             
Heiko and Barbara B. of Nanaimo, BC
Thanks to IBSG repairing the foundation with a ten year warranty, I could decide to buy the house.  
Home Buyer of Nanaimo, BC
Some very good news to pass on to potential customers.  My BCHydro bill, cut-off date Nov. 8, 2011 was $225.55 for 32 days.  On Nov. 16, your team sealed and insulated my crawl space.  Today I received my new Hydro bill, cut-off date Dec 7 for 29 days.  This time the bill was for $113.28.   So it would appear that the sealed and insulated crawl-space has pretty well cut my Hydro bill in half, and is saving me about $100.00 per month during these winter months! Thanks for your work in making a huge improvement to my home.
Chris L. of Nanaimo, BC
Thanks you for your service.  I can't say enough about how our floors have remained warmer through this unusual winter we experienced.  The relative humidity in the crawl space remained constant between 70 and 75%, and I have noticed that even the buckling and warping of the floors has reduced.   I am impressed as well with the overall efficiency of the installation, the knowledge of your staff and the quality of the pumps, batteries and materials you have chosen.   Consider this letter as a recommendation to anybody who needs help in upgrading and repairing their crawl space.  I can now use this area for more storage and feel safe about the air we breathe.    
Robert and Joyce W. of Campbell River, BC
Total testimonials : 12